• AUSTRALIAN OWNED & OPERATED  
  • $9 FIXED SHIPPING AUSTRALIA WIDE 
  • AFTERPAY AVAILABLE

FAQ

SHOE FEATURES

Most Billycart Kids shoes feature:

- Flexible, soft rubber soles for balance and coordination - Comfortable, wide toe to fit the natural shape of the feet

- Ergonomic foot pads for comfort and support

- Light-weight materials to support easy movement

- Anti-slip sole tread for balance and safety

- Quality materials for easy cleaning and long lasting wear

- Strong Velcro & elastic straps that are easy for you to slip on

- Reinforced heel for support and lasting wear

- Breathable mesh lining for comfort

- Machine-washable, padded inner-soles for easy cleaning

GIFT VOUCHERS

Gift vouchers can be purchased here

To use your gift voucher, just type in your gift voucher number during the checkout process and press the "apply" button

SHOE SIZING

Based on customer feedback we have changed our online size descriptions to EU sizing for easier comparisons with other children's shoe brands.

Each style shows the size in EU as well as bk (Billycart Kids) sizes. Use the bk size when using the Billycart Kids Foot Measurer to measure your child's foot

Be sure to review our size chart before ordering here.

Add up to 1.4cm to the longest foot measurement for growth room.

When purchasing two different styles in the same size, you may notice that one style may appear smaller than the other, even though they are the same size. This is because some of our shoe styles use thicker outer materials than others. We have carefully based our sizing off the inner-sole measurement to ensure the perfect fit for your child's growing foot.

ORDER CHANGES & CANCELLATIONS

Please take care when ordering, we are generally unable to make changes to orders once they are processed and paid for. However, please Contact Us as soon as possible and we will do what we can to assist.

SHIPPING

All shipping information can be found here

REFUNDS & RETURNS

All refund and return information can be found here

PAYMENT OPTIONS

We accept Credit Cards, Paypal and Afterpay

SHOE CARE

LEATHER - We recommend wiping our leather shoes and sandals regularly with a clean, damp cloth or specially labelled "leather wipes".

INNER-SOLES- For shoes with non-leather, removable inner-soles, the inner-soles can be hand washed or placed in the washing machine on a gentle cycle.

SUEDE - We recommend spraying with a protective spray before use

RUBBER SOLES - For the sole of the shoes, as well as mesh and canvas fabrics, you might like to use a toothbrush to gently scrub these areas with a mild soap or detergent.

USING YOUR FOOT MEASURER

1. With your child in a standing position, place their heel against the curved end of the foot measuring device

2. Push the white slider onto the end of their toe

3. Remove their foot and keep the white slider in position

4. Take note of their foot length in cms

5. Use the table in our size guide to determine which size to order here

WHY DON'T ALL STYLES COME IN ALL SIZES?

The soles on our shoes are specifically designed for different ages. The soles on our toddler shoes are different to the soles on our shoes for younger children because they have different walking abilities. The upper designs of the shoes need to be adapted for each style of sole.

All available sizes are shown on each style. If a size is sold out, it will have a X through this size. Only certain styles come in both half and full sizes.

WHERE CAN I BUY SHOES IN STORE

QLD

GATTON
Shoe Collections
29 Railway Street, Gatton
Ph: 07 5462 1868


CLONTARF
Aunty Bea's Designs
Unit 12, 9-11 Redcliffe Gardens Drive, Clontarf
https://auntybeasdesigns.com/

 
IDALIA
Angelfish Dragonfly 
Shop 24, The Precinct
12 – 18 Village Drive, Idalia
http://www.angelfishdragonfly.com.au/

NSW

ARMIDALE
New England Collective
172 Beardy Street, Armidale
Ph: 0497 115 254

VIC

TATURA
Mes Amours Boutique
Shop 12 Gatehouse Garden
173 Hogan Stree, Tatura
Ph: 0409 968 125


If you have a retail store and are interested in becoming a stockist of Billycart kids shoes, please email us at hello@billycartkids.com.au

PRE-SALE ORDERS

All pre-sale orders are shipped as soon as they arrive to our warehouse. Please check the description of individual items for estimated dispatch dates.

*** Please Note: ALL ITEMS in your order will be posted together. If you order a pre-sale item and a stocked item within the same transaction, all your items will be posted together when the pre-order stock has arrived to warehouse. To avoid waiting, you can order stocked items and pre-sale items in separate transactions.

INNER-SOLES

Textile innersoles can be removed and placed in a delicates bag in the washing machine to keep them fresh

Leather innersole can be removed and wiped clean

If inner-soles move around while wearing, this may be due to a sizing issue or just the natural way your child walks with more pressure on the inside or outside of the foot. In this instance, some customers have chosen to stick down the inner-sole with very thin double sided fabric tape, so it may still be removed for cleaning. We do not recommend using thick tape, as your child will be able to feel this bump beneath their foot.

Replacement inner-soles for each style can be ordered through our online store

GET 10% OFF YOUR FIRST ORDER!!*

We use cookies to ensure that we give you the best experience on our website.

Pre-loader